Politique d’expédition
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification once your order has shipped.
Shipping Rates & Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer free standard shipping for customers in the United Kingdom.
Delivery Timeframes (UK)
- Standard shipping: 2–5 business days
Delivery times are estimates and may vary depending on your location and carrier delays, which are outside of our control.
International Shipping
- We currently ship to United Kingdom, Ireland, Canada, USA, Austria, Belgium, Czech Republic, Denmark, Netherlands, Finland, France, Germany, Hungary, Italy, Liechtenstein, Luxembourg, Norway, Poland, Romania, Spain, Sweden, Switzerland.
- International shipping rates are calculated at checkout.
- Please note that your order may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Lost, Stolen, or Damaged Packages
- We are not responsible for packages lost, stolen, or damaged in transit outside of the United Kingdom. However, if you experience an issue, please contact us at info@orthaura.com and we’ll do our best to assist.
Shipping Restrictions
- We do not ship to P.O. boxes, APO/FPO addresses, or countries restricted by law.
Questions
If you have any questions regarding shipping, please contact us at info@orthaura.com or WhatsApp button on the main page.